Refunds and Returns Policy
Refunds & Returns
So… something didn’t go quite right, did it?
Well, That’s okay. Grimble is many things; dramatic, nocturnal, emotionally unavailable, but he is fair.
Here’s how it works:
Damaged, Misprinted, or Hexed Items
If your item arrives misprinted, defective, or looking like it went through a werewolf’s digestive tract, let us know within 14 days of receiving your order.
We’ll conjure a replacement or a refund. Just send:
- A photo of the issue
- Your order number
- A few words that won’t make Grimble cry
Wrong Size, Regretful Curse, Change of Heart?
I can’t offer returns for buyer’s remorse, incorrect sizes, or suddenly realizing your outfit doesn’t match your adventurer’s aesthetic.
Why? Everything’s made to order from Grimble’s print-on-demand vault.
So, pretty please double-check your sizing scrolls before casting “Add to Cart.”
Order Issues & Contact
Use the contact form or email [insert your support email] with your order number and issue. We’ll respond within 1–2 business days; faster if you reach out to Grimble’s Instagram (Such a wonderful place).
Non-Returnable Items
- Gift cards
- Dice that have rolled a natural 1 (They are now cursed and belong in jail)
- Any item consumed by your pets or miniature versions of yourself
Final Words from Grimble:
We’re a tiny goblin-run shop, not a megacorp with an endless loot hoard. I care. I listen. But I can’t summon new hoodies out of thin air if you simply changed alignments.
Thanks for supporting small, strange businesses.